Shipping policy
Shipping Policy — Mazie Days
Thanks for shopping with us! Here's everything you need to know about how your order gets to your door.
Processing Time
Orders are processed within 2–3 business days of purchase (Monday–Friday, excluding holidays). During high-volume periods (launches, sales, and holidays), processing may take a bit longer — we'll always do our best to get your order out as quickly as possible.
You'll receive a shipping confirmation email with tracking information as soon as your order ships.
Shipping Rates & Delivery
We currently ship within the United States.
- Free shipping on orders over $150
- Standard shipping rates are calculated at checkout based on your order and location
- Estimated delivery time is typically 3–7 business days after your order ships, depending on your location
Delivery times are estimates and are not guaranteed. Mazie Days is not responsible for delays caused by the shipping carrier, weather, or other events outside our control.
Order Tracking
Once your order ships, you'll receive an email with a tracking number so you can follow its journey to you. If you haven't received tracking information within 4 business days of placing your order, reach out to us at help@maziedays.com and we'll look into it.
Shipping Address
Please double-check your shipping address at checkout — we're not able to make changes once an order has shipped, and we're not responsible for orders delivered to an incorrectly entered address. If you notice an error right after placing your order, email us as soon as possible and we'll do our best to help before it ships.
Lost or Damaged Packages
If your package arrives damaged, or tracking shows it as delivered but you haven't received it, please contact us at help@maziedays.com within 7 days so we can help sort it out.
Returns
We offer a 30-day return window from the date of delivery. For full details on eligibility and how to start a return, see our Refund Policy.
Questions?
Reach out anytime at help@maziedays.com — we're happy to help.